 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
Groups often struggle with decision-making,
particularly when dealing with tough problems. Meetings can be unproductive. A
facilitator allows the group to focus on outcomes by managing communication, clarifying
issues, and recording key decisions for a productive meeting that addresses and
resolves problems.
FOR SUCCESSFUL
FACILITATION
·
Involve an
experienced facilitator — Successful facilitators have
strong communication skills and the ability to probe difficult subjects. They
enhance understanding and control group interaction to stay on target. A
skilled facilitator will encourage full participation, clarify discussions, and
track important outcomes.
·
Set
appropriate expectations — Participants are encouraged to
gather and share information in advance of a meeting, and the facilitator
benefits by understanding the issues beforehand. This allows the group to be
fully informed and prepared to work through entrenched problems.
·
Allow
buy-in and full participation — When parties feel responsible for decision-making, they are more likely to voice
their opinion and more willing to support the outcome.
·
Establish
goals and expectations — Groups begin by setting ground
rules based on equity and fairness. They organize goals and define boundaries,
and they decide how best to make final decisions.
·
Track
discussions and decisions — The group will benefit when the
facilitator tracks significant outcomes prominently to highlight results and reduce
misunderstandings.
Groups comfortable with
facilitation understand the strength of full participation and consensus-building.
They trust a process that enables creativity in resolving difficult issues.
Instead of fearing the discord of some group meetings, participants contribute
as they see the group resolving difficult problems, and they accept group
decisions in everyone's interest. Participation becomes its own reward.
|
Copyright © Richard Fullerton. All rights reserved.